Privacy Policy

Ideas Business Lab d.o.o. with its registered office in Bosnia and Herzegovina, Sarajevo Canton, Novo Sarajevo, Radnička Street bb, identification number of the taxpayer 4201971020008, represented by Bojan Jović, director (hereinafter referred to as Ideas Business Lab) strives to provide you with the highest quality service tailored to the use of as many users as possible. In order to be as efficient as possible in this, we collect the following types of information:

Public Data

In general, it is possible to use the Site without disclosing your identity or other data related to it. When visiting the Site, we collect data that records users, and these are not sufficient for the identification of a specific person but serve as statistical indicators to improve the quality of the service provided. Such information may include the number of visits, average time spent on the page, type of computer, type of mobile device, technical information about the connection used by the user, operating system, Internet service provider, and only the IP address assigned by the Internet provider, which is different for each user.

Personal Data

During each contact via the contact form, contact email, direct call, and social networks, we may ask you for personal information, namely name and surname, email address, phone number, and address. In this way, we establish effective communication with you to respond to all possible inquiries.

Data Processing

Ideas Business Lab d.o.o. reserves the right to collect and share data within the Exit Foundation, current Ideas Business Lab d.o.o. campaigns, and Ideas Business Lab d.o.o. sub-brands, as well as with third parties for informational, promotional, and marketing purposes. We do this to improve the overall experience and relieve the burden of double requests for the same data, to confirm accuracy in the databases themselves.

Data Security and Storage

Data protection is integrated into the design of the Site itself, and privacy settings are set to the default high level. All communication between users and the Site takes place via a secure encrypted protocol (https). Processing of your personal data will be carried out in accordance with the regulations for the protection of personal data in Serbia, taking all prescribed technical and organizational measures to ensure confidentiality and protection in the process of processing personal data we have. Ideas Business Lab d.o.o. is obliged to keep all confidential information when performing its activities and apply security measures for collecting, storing, and processing information to protect against unauthorized access, modification, disclosure, or destruction of your personal data, as well as to ensure that personal data can only be disclosed to competent authorities in the process prescribed by law. The data you leave is stored for a certain period, i.e., no longer than necessary. During this period, you retain all your rights, such as the right of access, correction, deletion, processing limitation, transfer, objection, and the right not to be subject to automated decision-making, including profiling.


When you visit the Site, one or more cookies (a small file consisting of a series of codes) are sent to your computer, representing a unique identification of your browser. The Site uses cookies to improve the quality of services by saving user settings and tracking user visits.

Visit Information

In addition to servers, the Site uses Google Analytics and Facebook Pixel services to improve your user experience. When visiting sites that use Google Analytics and Facebook Pixel, Google and the Google Analytics user or Facebook and the Facebook Pixel user can link information about your activities on that site with activities on other sites (and social networks) using advertising services.

Your Rights

At any time, you can contact us to find out what data about your activities we have stored on our servers. Also, you can contact us for their removal. In some cases, we may refuse to remove and may retain data for limited periods when we need to keep it for legal business or legal purposes. If you request the removal of data or content related to your account, we will try to ensure and protect you from accidental or malicious deletion. For this reason, we may request additional verification of your identity (e.g., via email or phone), and some time may pass from the moment you request deletion to the moment the deletion is performed. We will share data with third parties if, in good faith, we believe that accessing information, their use, storage, or disclosure is reasonably necessary:

  • to comply with applicable laws, regulations, legal processes, or executive requests from government authorities;
  • to enforce the current terms of use of the service, including investigating potential violations of these terms;
  • to detect, prevent, or otherwise address fraud and security or technical issues;
  • to protect the rights, property, or safety of the Site, our users, or the public as required or permitted by law.

The Site may change its privacy policy at any time without prior notice. Any changes to the Privacy Policy will be highlighted at the beginning of this page.